THIS OPPORTUNITY IS ONLY OPEN TO INTERNAL APPLICANTS ONLY. APPLICATIONS FROM EXTERNAL CANDIDATES WILL AUTOMATICALLY BE WITHDRAWN FROM THE PROCESS

Join Our Team as a Group Sales Consultant!

We have an exciting opportunity to join our Sales and Distribution team as a Group Sales Consultant.

As a Group Sales Consultant, you will be the primary point of contact for sales and reservations in the offline groups market, including tour operators, schools, TMCs, and other groups of 10 or more. Your main responsibilities will include booking, managing, and retailing for these group markets. You will actively develop sales in line with targets and seek to increase revenue according to the Group Sales strategy.

This role is based at our London offices, with working hours from Monday to Friday, varying between 08:30-18:00.

Key  Skills and Responsibilities:

• Serve as the main contact for sales and reservations for offline group markets, handling bookings, management, and retailing.
• Develop sales strategies to meet targets and increase revenue, collaborating with tour operators, schools, TMCs, and other groups.
• Maintain excellent telephone and written communication skills to influence customer behaviours and ensure clear communication.
• Demonstrate good organisational skills to manage pipelines proactively and support team revenue targets.
• Ensure strong attention to detail for accurate customer bookings, with previous experience using booking engines and CRM systems.
• Proactively respond to inbound group travel enquiries received via telephone, email and webform.

Please review the role profile for more information.

Benefits:

• Railway pension scheme
• Free travel on Avanti West Coast for you/spouse/partner/dependents
• Privilege Travel card (75% off other train operators fares for leisure travel)
• 30 days holiday rising by 1 for every completed year of service to a maximum of 37 days (inclusive of bank holidays)
• 10 free journeys on other First Group Train Operator

Be You. With Us.

At Avanti West Coast, we believe our strength comes from the unique perspectives, experiences and backgrounds of our people. We are proud to build a workplace where diversity is embraced, and everyone is supported to thrive.

We welcome individuals of all races, religions, ages, genders, gender identities, sexual orientations and abilities. Our goal is to reflect the communities we serve and create an environment where everyone feels valued and heard.

When you join Avanti West Coast, you become part of a close-knit team that encourages authenticity. We want you to bring your whole self to work. No need to change who you are to fit in. Your individuality is what makes us better.

We celebrate it, we respect it and we put it to great use.