Shape the Future of Rail: Head of Facilities and Station Development

Are you ready to lead transformative projects that directly impact the experience of millions of rail passengers? We’re looking for a visionary Head of Facilities and Station Development to join our leadership team at Avanti West Coast.

In this high-impact role, you’ll set the strategic direction for our facilities management and station development across a diverse and dynamic rail network. From major capital projects to everyday operational excellence, you’ll ensure our stations, depots, offices, and customer environments are safe, efficient, and future-ready.

What You’ll Be Leading

• Strategic Direction: Shape and deliver our long-term vision for station development and facilities across the network.

• Major Projects: Oversee the successful delivery of high-investment programmes—on time, on budget, and to the highest standards.

• Facilities Excellence: Lead the FM strategy for all AWC properties, ensuring compliance with safety, environmental, and legal standards.

• Innovation & Improvement: Drive continuous improvement in processes to enhance customer and colleague experience.

• Stakeholder Engagement: Build strong relationships with internal teams, government bodies, Network Rail, and other operators to ensure seamless collaboration.

• Sustainability Focus: Align all workstreams with our environmental management system and sustainability goals.

What You’ll Bring

• Senior-Level Experience: Proven leadership in facilities and project delivery at a strategic level.

• Industry Knowledge: Strong understanding of rail commercial processes, health and safety regulations, and ISO55001 asset management.

• Project Delivery: A track record of delivering large-scale, complex programmes.

• Influence & Collaboration: Exceptional stakeholder management and negotiation skills, with the ability to lead multi-party initiatives.

• Strategic Thinking: Ability to develop innovative, data-driven solutions and lead change across complex organisations.

• Professional Credentials: A recognised qualification in Engineering or Property and membership of a relevant professional body (e.g. CIBSE, IWFM, RICS).

Please see role profile for further information

As well as a competitive salary, the benefits include:

• Final salary pension

• Free travel on Avanti West Coast for you/spouse/partner/dependents

• Privilege Travel card (75% off other train operators fares for leisure travel)

• 30 days holiday rising by 1 for every completed year of service to a maximum of 37 days (inclusive of bank holidays)

• 10 free journeys on other First Group Train Operator

At Avanti West Coast, we’re redefining what train travel feels like on the West Coast Main Line—making it greener, cleaner, and more comfortable for everyone. As a joint venture between FirstGroup and Trenitalia, we proudly serve over 50 stations across England, Scotland, and Wales, connecting millions of people to new opportunities and unforgettable experiences.

Our talented team is at the heart of this transformation, and we’re proud of the impact we’re making every day. Now, we’re inviting you to be part of that journey.

Join us and help shape the future of rail—building stations that’s sustainable, customer-focused, and built to last.

Ready to lead with purpose and make a real difference? Apply now and be part of something extraordinary.