We’re looking for a proactive and detail-oriented Property Support Administrator to join our dynamic Property Team. This role is pivotal in supporting the day-to-day operations of our property function, ensuring compliance, managing documentation, and coordinating activities across various stakeholders.

Key Responsibilities

• Maintain and update the Asset Management system, ensuring version-controlled documents are uploaded and compliant with property standards.

• Act as the team’s document controller, managing property compliance documentation and ensuring accurate records are maintained.

• Assist with clerical tasks, meeting coordination, minute-taking, and general administrative duties to support the smooth running of the team.

• Distribute information across the team and external stakeholders, coordinating activities from multiple workstreams.

• Serve as the first point of contact for property-related queries, managing the property inbox and triaging requests effectively.

• Coordinate projects, liaising with suppliers and contractors, and issuing travel passes as needed.

• Collect and analyse data for areas such as SQR and customer insight, producing reports for internal and external stakeholders including First Group and the Department for Transport.

• Raise purchase orders, reconcile invoices, and monitor budget spend to support financial tracking.

• Compile the NRC Report and review property data trends to support continuous improvement and informed decision-making.

If this opportunity excites you then we want to hear from you!

Take a look at the role profile and apply and make a difference at Avanti West Coast.

Please upload a CV with your application.

As well as working with a fantastic team you will also receive:

• Final salary pension
• Free travel on Avanti West Coast for you/spouse/partner/dependents
• Privilege Travel card (75% off other train operators fares for leisure travel)
• 30 days holiday rising by 1 for every completed year of service to a maximum of 37 days (inclusive of bank holidays)
• 10 free journeys on other First Group Train Operators

At Avanti West Coast, we value the differences that make each of us outstanding! Avanti West Coast recognises the benefits of building a diverse workforce and employing people from diverse backgrounds, which includes their race, religion, age, gender, gender identity, disability, and sexual orientation.

Everyone who joins Avanti West Coast becomes part of our close-knit team. We're committed to ensuring that Avanti West Coast is inclusive, a place where people are encouraged to be themselves, and not an edited version to fit in. A place where differences are encouraged, recognised, accepted, and put to good use.

Our Avanti West Coast Values 

Passionate- We foster a culture where everyone is driven by our mission and are dedicated to achieving it together.

Committed- We are committed to safety, reliability and delivering the very best for our customers, our colleagues, stakeholders, and the industry.

Integrity- We believe in taking responsibility for our reactions and decisions to ensure we do the right thing even when it is difficult to do and hold others accountable for doing the same.

Ambitious- We strive to be the best and are curious to new ways of working within our business and the wider industry.

Authentic- We are genuine, caring and grounded individuals that operate and communicate with openness, trust and clarity.